Fleurant Signature Health ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our concierge wellness services.
Information We Collect
We may collect the following categories of information:
- Contact information you provide directly, such as your name, email address, phone number, and mailing address.
- Health-related information you voluntarily provide through intake forms, consultations, and messaging — governed separately by our HIPAA Notice of Privacy Practices.
- Payment information processed by our secure third-party payment providers. We do not store full card numbers on our systems.
- Technical information automatically collected when you visit our site, including IP address, browser type, device identifiers, pages visited, and referring URLs.
How We Use Your Information
- To schedule and deliver clinical services and respond to inquiries.
- To process payments and administer memberships.
- To send appointment reminders, service updates, and — with your consent — occasional educational communications.
- To analyze site usage and improve the quality of our website and services.
- To comply with legal, regulatory, and professional obligations.
Cookies & Analytics
Our website uses cookies and similar technologies to enable core site functionality, remember your preferences, and understand how visitors interact with our pages. You can control cookies through your browser settings and through our on-site cookie banner. Some site features may not function properly if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers who perform functions on our behalf — such as scheduling, secure messaging, payment processing, pharmacy fulfillment, and analytics — subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights, patients, or the public.
Protected Health Information (PHI)
Any information that qualifies as Protected Health Information under HIPAA is handled in accordance with our separate HIPAA Notice of Privacy Practices, which controls in the event of any conflict with this Privacy Policy.
Data Security
We implement administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may request to access, correct, or delete personal information we hold about you, subject to applicable legal and recordkeeping requirements. You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at Fleurant Signature Health, 1365 18th Street, Suite 4, Vero Beach, FL 32960.
